Thank you for choosing TheAlly. This document outlines our Cancellation and Refund Policy for both Subscriptions and Pay Per View (PPV) purchases. Please read this policy carefully before subscribing to our service or making any purchases. By subscribing to TheAlly or purchasing PPV content, you agree to abide by the terms of this policy.
Cancellation Policy:
1.1. TheAlly does not entertain cancellations for any subscriptions or PPV purchases made on our platform. Once you have subscribed to our service or purchased PPV content, it is considered final and non-refundable.
1.2. Subscriptions on TheAlly may be billed on a recurring basis according to the subscription plan chosen by the user. If you wish to discontinue using our service, you may cancel the auto-renewal of your subscription, but no refunds will be issued for the remaining subscription period.
1.3. If you cancel the auto-renewal, your subscription will remain active until the end of the current billing cycle. After the expiration of the current billing cycle, you will no longer be charged, and your access to the premium features will be revoked.
1.4. PPV purchases are also non-refundable. Once you have purchased access to PPV content, it cannot be canceled, refunded, or exchanged for any reason.
Refund Policy:
2.1. TheAlly has a strict no-refund policy for both subscriptions and PPV purchases. We do not issue refunds for any subscription charges or PPV content purchases made on our platform, regardless of whether the service has been used or not.
2.2. In case of any dissatisfaction with our service or technical issues, we encourage you to reach out to our customer support team. We will do our best to address your concerns and resolve any issues you may encounter while using our platform.
2.3. We reserve the right to amend or modify this refund policy at any time without prior notice.
Customer Support:
3.1. If you have any questions, concerns, or technical issues, please feel free to contact our customer support team. We are available business working days to assist you.
3.2. You can contact our customer support team through the following channels:
Email: [email protected]
Please remember that by using TheAlly, you agree to comply with this Cancellation and Refund Policy. If you do not agree with any part of this policy, we advise you not to subscribe to our service or make any PPV purchases on our platform.
TheAlly reserves the right to modify or update this policy at any time without any.
Thank you for being a part of TheAlly, and we hope you enjoy your experience with us!